For Hotels a major decision revolves around choosing the right management software for running their property. A right software keeps your operations smooth and in check often increasing the overall system health related to guest experience and staff efficiency. Right tool leaves only a little room for slack.
Major concerns for the hotel partners while choosing the right PMS solutions are
Software Efficiency & Tasks
Software need to be fast, easy to use and deliver all the necessary tools for operations namely creating reservations, managing housekeeping tasks, updating booking and guest details, performing check-ins and checkouts, printing guest card, booking invoice, reports.
Software Completeness for property
Software is expected to cover the whole dynamics of the property.
Dynamics related to Property Size
Whether the property is just few rooms or 100s of the them. Be it tiny stay or large inventory of rooms the expectations from the software varies.
Dynamics related to Property Facilities
Whether property have only rooms, or rooms with cafeteria, or rooms with cafeteria and related services like SPA, laundry etc.
Dynamics related to Property Location
Whether property is in bustling place or in far away remote places with low to no network.
Every kind of dynamics require essentials to be supported within the software to handle to dynamics of property and offering the required completeness, so that the PMS can be used to a full potential delivering the efficiency it provides in day to day operations.
Software for stay only hotel property
Property only offering stays needs a PMS to manage accounting, bookings and housekeeping tasks only. Channel manager on the side automatically registers the incoming (Online Travel Aggregators) OTAs bookings.
Software for stay + cafeteria + services
Property offering more than just stays need the PMS to support the other functions of the property. PMS should have POS (Point of Sales) feature for the food counter where food bills can be made for dine-ins as well as room services.
Other services like SPA, wellness etc. require POS to have invoicing features for additional services. For property offering laundry service software need to support creating laundry invoicing too.
Software for stays in remote or low network locations
Often times property in far away places be it in no network location or in a town with low network. Running PMS which is cloud only is problematic and can be unusable at times. For the aforesaid situations choice of PMS should have the offline feature too. PMS should be capable of running under no network conditions and saving the property data reliably.
Software Control for property
Hotel and stays property are hardly managed by a single person. Usually it comes with multiple teams handling multiple departments. Providing a PMS to such teams come with a concern regarding permissions and controls. PMS is likely to be operated by multiple people. Your PMS software should support the account management feature with the fine controls allowed for staffs and managers.
Software Integrations
Software as standalone doesn't deliver much value. While choosing PMS a good chunk of emphasis goes into what all integration does the software provides. Each integration enhances the usability of the software and handles the automated information and data flow.
Some Integration are listed below
Channel Manager Integration
Channel Manager integration handles the automated OTAs booking into the PMS. You don't need to manually add the OTAs booking after channel manager. Room inventory and prices are automatically updated on all connected OTAs.
WhatsApp Integration
WhatsApp integration handles the automated communication with guests and staffs which can greatly enhance the customer experience. Automated communication like check-in notification, checkout notification, booking confirmation, feedback collection request to guests, housekeeping task assignment to staff etc.
Payment Integration
Payment integration helps business in collecting the payment from customers in reliable form. API based integration can help you collect payables and dues from guests via links, QRs or pay buttons. No need of manual verification as the successful and unsuccessful payment are automatically marked and handled by the PMS system.
Customer Relationship Management [CRM]
CRM integration with email, WhatsApp, Review Portals helps in managing the customer relationship. This can help is managing reputation, collecting feedbacks, tackling bad reviews etc. to read more on this check our blog Leveraging CRM in your Hotel Business
Standard PMS Offering
Record Accounting
Records automated sales, purchase, expenses and fund transfer. Add items bills. Manage the bills all at one place.
Reporting
Booking reports, sales reports, expenses reports and inventory stock-in stock-out report.
Walk Ins and Reservation
Register the walk-ins and add the room reservation for future bookings. After registering the walk-ins available room inventory gets automatically adjusted.
Room Inventory Updates
Easy update for room inventory. Add/Update rooms, room category.
Manage Room Tariffs or Pricing
Easy way to edit the room category prices. PMS usually handles multiple plan rates too like EP, CP, AP, No Meal plans.
Charges for POS software usually comes around ₹7000-₹15000 estimated.
Charges for complete PMS solution also consider the property sizes as it refers to the usage frequency. and for mid size property up to 20 rooms PMS costs you around ₹20000- ₹40000. Some vendors also provides you integration with add-ons plans for CRM, POS etc. bulking your subscription cost to ₹50000-₹60000.
Jhattse Business PMS for Hotels offers budget friendly choice for you as your PMS partner satisfying all the concerns listed in the blog. Jhattse Business PMS helps you out in managing your hotel business from a single touch point with accessibility while wherever you are with omni-present offline and online availability across all digital platforms (Windows, Android, Web).
This budget friendly PMS solutions starts with ₹12999+GST for homestays.
and for mid size hotels plans starts with ₹15999+GST. More details in the pricing page
